Privacy Policy

Last updated: 1 June 2026

This Privacy Policy describes how mznah ("we", "us", "our") collects, uses, and shares information about you when you visit our website, contact us, or purchase mznah POS or related services.

1. Information we collect

Information you provide

Contact & enquiry forms — name, email, phone, business name, and the message you send us.
Purchases — when you buy mznah POS, you provide your name, email, mobile number, and business name at checkout. Card details are entered directly on our payment processor's page and are never seen, stored, or transmitted by us.

Information collected automatically

Analytics — we use Google Analytics 4 to understand how visitors use the site. This may include IP address, device, browser, referrer, and pages viewed.
Cookies & local storage — we use a small number of cookies and browser storage entries to remember language preference, run analytics, and carry buyer info between the checkout form and the payment redirect.

2. How we use your information

To respond to your enquiry and provide the services you request.
To process your purchase, generate your license key, deliver downloads, and email your receipt.
To provide customer support and act on refund or cancellation requests.
To improve the site and our products through aggregated analytics.
To comply with legal obligations and protect our rights.

We do not sell your personal information. We share it only with:

Google Analytics — for aggregated usage analytics.
Hosting & email providers — used to deliver the site and to send you receipts, license keys, and replies.
Authorities — where required by law or to protect our legal rights.

4. How long we keep your information

We keep enquiry messages and order records for as long as needed to provide support, honor refund windows, and meet tax and accounting obligations under Egyptian law (typically 5 years for financial records). Analytics data is retained according to Google's default GA4 retention.

5. Your rights

Subject to applicable law, you may ask us to access, correct, or delete the personal information we hold about you, or to stop processing it. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

contact@mznah.com · +201119481444

6. Security

We use industry-standard measures to protect your information, including TLS in transit and access controls on the systems that store it. No system is perfectly secure — please use a strong, unique password and keep your license key safe.

7. Children

mznah is a B2B engineering studio. Our services are not directed at children under 16, and we do not knowingly collect their information.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Material changes will be communicated where appropriate.

9. Contact us

Questions about this policy? Reach us at: